Power Connector

A common weak spot on most laptops is the DC power jack. If someone trips on the wire while you have the power adaptor plugged into your laptop, chances are that the power jack will get damaged.

Dislodged pinOn most laptops the DC power jack is soldered directly to the motherboard and there are only three or four small pins holding it in place. Unfortunately that makes the power jack quite weak. Any sideways pulling of the DC power cord while attached to the laptop will usually dislodge at least one of these pins, breaking the solder around it. Modern laptops use quite a lot of power, from about 70W to 120W or even more. The bad electrical connection from the dislodged pin will cause sparks and heating that will eventually burn a hole through the motherboard and can even be a fire hazard. The usual signs of that are:

  • The battery is not charging properly or stays at half charge despite that you have been using the power adaptor.
  • The screen flickers (the brightness is changing) while the power cord is plugged in. This is caused by the laptop switching between DC power (screen is brighter) and battery power (screen is dimmer).
  • The DC plug gets hot after a few minutes of use and may even smell of burning.
  • There are “scratching” sounds coming from the DC jack.

All of these symptoms are caused by poor contact between the DC power jack and the motherboard.

There are several models of laptops that are resistant to this problem. All older Dell laptops that use the three pin DC power jack are usually not affected, probably because the power cord pops out easier. Also some older Sony Vaio models, and 1-2 Toshiba models where the DC jack is attached to the case away from the motherboard and all new Apple laptops, where the DC power cord is magnetically attached to prevent any damage to the laptop if someone trips on it.

To test for broken power jack:

  1. Remove the battery
  2. Plug in the power cord
  3. Start the laptop
  4. Gently wiggle the DC power plug on the back of the laptop

If your laptop shuts down abruptly (looses power), find a repair shop that can resolder or change the DC power jack as soon as possible, as the motherboard has already started to burn around the dislodged pins. Some repair shops will offer to replace the whole motherboard, however the price of a new motherboard together with the labour charge for installing it will usually be greater than the current value of your laptop and can go well over a thousand dollars.

Fully disassembledReplacing or re-soldering the DC power jack is not an easy job too. It usually takes two to three hours depending on the damage and the model of the laptop. To reach the power jack, the laptop has to be completely disassembled and the motherboard taken out. Then if the board around the dislodged pin is badly burned, the power jack has to be un-soldered and the board has to be patched. After that a different power jack has to be installed, attached to the case of the laptop and connected with wires to the motherboard, as the patched board wouldn’t be strong enough to support the original type of power jack that was soldered directly to the board.

70 Comments

  • #70 by ariyan khan November 12, 2014 at: 11:45 pm

    i have acer aspire 5735z which adapter cable was broken out and after soldering it’s working properly as before ..so i wanna to know that “is it right for my laptop or not?”

  • #69 by Sanchita August 8, 2014 at: 7:14 am

    i have hp pavilion G6-2320TX, when i open the flap of the laptop it gets open itself only for 2-3 seconds and the get shut down even with or without the battery and even i pressed the esc button it showing the information but doesn’t hold it for longer , could you tell me the reason and the cost of repair

  • #68 by Daniel July 17, 2014 at: 12:22 am

    Pls, I have dell latitude E5410, when I pluge in my charger,my computer is chargeing normal and work normal but de mouse move slow or move abnormal but when I unpluge the charger, the mouse move normal againe and if I pluge it again the mouse move abnormal againe. Pls help me.. Thank you.

  • #67 by plugged June 17, 2014 at: 12:29 am
  • #66 by kat June 2, 2014 at: 8:39 am

    i have a dell latitude d510 my power adaptor that goes in the back of my computer fits loosley now that a small piece around the edge of the adaptor hole came off which is a sliver of plastic is there any way of fixing this?

  • #65 by ali May 31, 2014 at: 9:32 am

    I have hp g50 power was on, lcd wire was broken as tried to reconnect the wires the power went out. now when I press power button nothing happens.

  • #64 by Ckp April 27, 2014 at: 3:40 pm

    The wires in my power cord were loose and was plugged in to my laptop (hp envy touchscreen ) the wires zapped and the screen went black :( is my computer fried??

  • #63 by Ckp April 27, 2014 at: 3:38 pm

    My power cord was connected to my laptop and the wires were loose , the connection of the wires failed and my screen went black :( is my computer dead??

  • #62 by sunil January 3, 2014 at: 7:22 am

    hi i ve opened my dell vostro charger jack pin it is having 3 wires now i m getting confused how to connect it back ..its having 3 colors blue black and white please tel me how to connect it

  • #61 by Girish Attri November 24, 2013 at: 8:40 am

    hi, I was using a dell studio 1458 laptop, back in July my system had suddenly stop working. Though I am into IT field for quite some time, this time i am not able to track the actual problem.

    The situation is, as i connect my adapter to the laptop the power is seized from the it(adapter). My laptop is not working since then, and i do not want to invest any money into it. Is there any solution that i can opt for.