Software Failures

The more severe software problems are usually caused by a hardware failure. No start (with or without an error message), frequent crashes with different errors each time, frequent freezes or Windows running extremely slow all indicate hard disk, memory (RAM), motherboard or overheating problems. If you have used the recommendations for setting up Windows with two accounts, the chances of having viruses or spyware are very slim.

Symptoms:

The most common software failures are caused by viruses and spyware. The computer is running slow, Internet doesn’t work, there’s an icon next to the clock that tries to scare you into buying some kind of “antispyware”, Internet Explorer doesn’t work, when you try to start a program it takes more than a minute for it to appear, etc.

The other common cause of software problems is when updating or installing a new driver or a Windows update. In these cases the fix is easy: restart the computer in safe mode and use Windows’ build in System Restore to undo the last installation/update. If the computer doesn’t want to start in safe mode, Windows has to be reinstalled.

Troubleshooting:

There are two ways of doing this:

Try to remove all viruses and spyware, although there are some really nasty trojans and rootkits that are almost impossible to remove. This method seems faster and easier but it can take from about two hours to over six hours.

Reinstall Windows. Backup your files, reinstall/restore Windows from the CDs that came with the computer, then install back all the programs you use and copy back your files. This method will probably take at least three or four hours and you will have to redo all custom settings you have in Windows and in the main programs you use. The advantage of this method is that it will take care of all software problems you may be having and your computer will run faster at the end.

13 Comments

  • #13 by diyarbakır escort August 14, 2014 at: 12:09 pm

    Hi, To get rid of viruses you just have to pay like 20 bucks to for example Panda Active Scan, it is a remote anti-virus that finds everything and removes it. Since I started using this about a year ago I am not worried about viruses anymore. It´s worth not having to re-install windows every other few months.

  • #12 by C99 July 23, 2014 at: 4:38 pm

    The last time I had a big problem and had to reinstall Windows I backed up all my data. After the windows install I tried re-entering all my files and found them all corrupted. This Windows install cost me 6 months of work and a lot of costly programs where lost.

  • #11 by kelebek April 17, 2014 at: 5:18 am

    It was very helpful, I congratulate you as your follower. Helpful and informative thank you very much that you made about the announcement. affection.

  • #10 by Larry H. January 16, 2014 at: 8:38 am

    You never can be too careful about taking care of your PC. Clicking on free download links many times will get you adware, spyware, or malware installed on your computer. Being vigilant, using common sense, and using the right products to protect your computer is a must. Our computers are way to important to lose our identity, or have to spend time removing viruses.
    Thanks for your advice on “Laptop Tips” – it’s was a useful resource and I’ve bookmarked a few of them for future reference.
    Are there any other antivirus blogs (or web resources in general) that you can recommend to me?
    Cheers!

  • #9 by Krishna Prasad R January 1, 2014 at: 9:14 pm

    I have installed many softwares in F drive and many of the installation cds are not available with me. I need to format C drive now. How can retain programs installed in F drive after formatting C? Will a backup of registry or something like that will serve the purpose?

  • #8 by waqas November 2, 2013 at: 3:18 pm

    i have a sony latop when i open my laptop it shows the VAIO logo after then it shows the :( sad smiley sign and then again restart ….

    help me ..

  • #7 by Dube Patrick August 17, 2011 at: 4:07 pm

    i have a another latop acer i flashing the bios the screen is death
    when i push my button power the screen appear black what i can i do the problem i flashing the earlier version of bios what solution for me….

  • #6 by monica September 14, 2010 at: 3:56 am

    My laptop says windows did not start successfuly.a recent hardwate or soft ware change mihht have caused this.tried everything camt make it work.vcan u help

  • #5 by Website goedkope June 25, 2009 at: 9:13 pm

    To get rid of viruses you just have to pay like 20 bucks to for example Panda Active Scan, it is a remote anti-virus that finds everything and removes it. Since I started using this about a year ago I am not worried about viruses anymore. It´s worth not having to re-install windows every other few months.

  • #4 by Raymond March 5, 2009 at: 5:21 am

    The last time I had a big problem and had to reinstall Windows I backed up all my data. After the windows install I tried re-entering all my files and found them all corrupted. This Windows install cost me 6 months of work and a lot of costly programs where lost.